Company / Careers
Join a team that's transforming connectivity in The Gambia through innovation, collaboration, and a commitment to excellence.
Contact Us
Open Roles
The Gambia's pioneering telecom for nearly two decades and grow with a team of experts delivering cutting-edge services powered by the latest technologies.
18+ years of telecom innovation in The Gambia.
Banjul, The Gambia On-site positions
Description
Call Center Agents are the voice of Comium, delivering fast, friendly, and reliable support to our customers. The role involves handling service inquiries, providing accurate information, promoting Comium products and services, and ensuring every customer interaction builds trust and loyalty.
Description
Customer Care Agents play a key role in creating exceptional customer experiences at Comium. They handle customer inquiries and complaints with professionalism and empathy, promote Comium services, and work to ensure long-term customer satisfaction.
Role Summary
The IREG Roaming Team Leader is responsible for end-to-end ownership of IREG operations, including IREG testing, troubleshooting, Huawei core configuration validation, and 24/7 operational support for inbound and outbound roaming services.
The role includes hands-on technical responsibilities as well as L1 team leadership, ensuring service stability and compliance with GSMA IREG standards. This is a purely technical and operational role, with no commercial or contractual responsibilities.
Key Responsibilities
Technical Scope
Required Profile
Core Values
We uphold the highest standards of ethics, honesty, and accountability in everything we do. At Comium, integrity is the foundation of our relationships with customers, colleagues, partners, and the communities we serve.
We are committed to delivering outstanding service, reliable connectivity, and innovative solutions. By continuously improving our performance and embracing new technologies, we aim to exceed customer expectations every day.
We believe in clear communication, fairness, and accountability. Through honest interactions and transparent business practices, we foster lasting trust with our customers, employees, partners, and stakeholders.
Your Gateway to Limitless Financial Possibilities with ComCash
Our trained professionals are dedicated to assisting you, answering your enquiries, and helping you understand our services and offers — anytime, day or night.
Contact Us
Apple Store
Google Play